The following Terms and Conditions will apply from 1st April 2019. These do not cancel previous agreements, but supersede them. Nor do they negate any Retention of Title agreements in effect prior to this date. In all cases “customer” shall read as “customer or his representative”
Conditions of Sale
Unless otherwise agreed in writing, all sales made by Bowltech UK Ltd are subject to the customer accepting these Terms and Conditions.
Orders may be placed by e-mail, verbally, fax or by other agreed electronic means. Bowltech UK Ltd cannot be held liable or accountable for any order placed but not received, nor for any claim relating thereto.
All goods are subject to availability. Any goods that are unavailable, where appropriate will be placed on “back order”. All goods on “back order” will be despatched as soon as the goods are made available. It is the responsibility of the customer to cancel any “back order” at the time they are so notified if they do not wish the “back order” to be processed.
It is the customer’s responsibility to ensure the goods ordered are the correct part number, size, colour or other definition, as well as suitability for purpose. Where a product is ordered as a private label, special design or colour, uniquely for the customer, written confirmation is required from the customer agreeing all such details, pricing and payment schedule..
Bowltech UK Ltd retains FULL title to all goods supplied to the customer until they are paid for. Partial payments will be retained as liquidated damages towards the cost of full recovery of the debt.
Bowltech UK Ltd may at its absolute discretion decline to accept an order, offer credit terms, or in cases of continuous default in complying with credit conditions contained herewith, require full pre-payment for goods.
Pricing and Payment
All prices printed or quoted will be in UK Pound Sterling, exclusive of delivery and VAT . Where additional charges such as import duties or taxes are applicable, such costs will be added to the appropriate invoice(s). Prices in alternative currencies will be considered, but are subject to amendment until the agreed invoice total is paid. Bowltech UK Ltd reserves the right to amend or adjust pricing at any time. All sales are subject to currency fluctuations.
All export orders (outside of the United Kingdom) will require full pre-payment prior to shipping. Unless an agreed credit account is in place, all UK customers will be required to pre-pay in full, as will any new customer for their first order. From April 1st customers may pay by BACS, Wire Transfer or similar electronic means, which is the preferred method. Cheques will still be accepted.
All customers with credit facilities must pay within 30 days of invoice, or once the agreed credit limit is reached. Bowltech UK Ltd retains full title to ALL goods invoiced until full and final payment has been made in settlement of said invoice, including any interest (as per para 10 below).
Bowltech UK Ltd reserves the right, at its discretion, to charge interest of 2% per month on all overdue payments in breach of the credit terms. Any costs relating to recovery of the debt will also be charged (CCJ, Court Fees etc).
Bowltech UK Ltd reserves the right to suspend or withdraw credit facilities at any time without prior notice.
In most cases orders will be processed on the same day if the order is placed before 3pm. Urgent orders specifying next day delivery must be placed before noon. No guarantee can be given on specified delivery times, nor can Bowltech UK Ltd be held liable for delays or non-delivery by third party freight companies and couriers.
All shipments will be by authorised freight companies using tracked systems, where possible. Postal services will not be used.
Any damaged goods must be so noted to the delivering freight company, and signed for as such at the time of delivery, with details of the extent of the damage. This must be reported to Bowltech UK Ltd within 2 days. Risk of loss or damage to the goods will then pass to the customer. Claims for non-delivery must be made to Bowltech UK Ltd within 5 days of the invoice date.
Bowltech UK Ltd will not accept any returned goods without prior notification and agreement, in writing. Goods will only be accepted if returned within 3 months of the invoice date. If the customer wishes to return any stock item within 3 months, with prior agreement in writing, Bowltech UK Ltd reserves the right to charge a 25% restocking and handling fee.
Where a customer orders private label, non-standard branded product as a “special” order, once the Sales Order Confirmation is agreed, and the order is processed, the customer is immediately fully liable to the agreed total cost. Such orders cannot be rescinded or cancelled, and are subject to deposit and special payment conditions.
Comment Field Requests
The Other Party can leave a comment during the checkout process. User cannot respond to requests regarding Pin Distance, Wished color of accessories, Set apart products, Personal notes, Combine orders, etc. No rights can be derived from it either.
Guarantee and Liability
Goods and products supplied by Bowltech UK Ltd are guaranteed in accordance with the relevant manufacturer’s published warranty terms. Manufacturers will be the final arbiters in any claims, and Bowltech UK Ltd will replace any faulty product at the manufacturer’s behest.
All conditions, warranties, guarantees and representations, express or implied, whether by statute, common law or otherwise in relation to the goods (other than any liability Bowltech UK Ltd is not permitted by law to exclude or restrict) are hereby excluded.
In case of dispute the jurisdiction of the Courts in England and Wales apply.